Deltax Media LLC, doing business as DeltaX, is a Wyoming limited liability company with its principal office at 30 N Gould St, Ste R, Sheridan, WY 82801, United States. In this document, "DeltaX", "we", "us" and "our" mean Deltax Media LLC. "You" means any person or business that visits our website or uses our services.
This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. We keep it in plain language on purpose.
01Information we collect
Information you give us
- Contact details such as your name, email address, phone number, business name and website when you fill in a form, book a call or email us.
- Business information you share with us, such as your offer, pricing, revenue range, goals and marketing results.
- Billing details such as billing name and address. Card and bank details are entered directly with our payment processor and are not stored on our servers.
- Anything you send us in messages, calls, onboarding questionnaires or shared documents.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, time on page and the site that referred you.
- Cookies, pixels and similar tools, including advertising pixels such as the Meta Pixel, to measure and improve our ads. See our Cookie Policy.
Information from others
We may receive information from advertising platforms, scheduling tools, payment processors and people who refer you to us.
02How we use information
- To respond to you, book calls and provide our services.
- To build and run marketing systems for clients, including ads, landing pages, follow up and booking.
- To send invoices, process payments and keep business records.
- To send service updates and, where allowed, marketing messages. You can opt out at any time.
- To measure ad performance and improve our website and services.
- To prevent fraud, protect our rights and meet legal, tax and accounting obligations.
03How we share information
We do not sell your personal information. We share it only as needed with:
- Service providers that help us run the business, such as hosting, email, scheduling, CRM, payment processing, analytics and advertising platforms. They may use it only to provide services to us.
- Professional advisers such as accountants, lawyers and banks, under duties of confidentiality.
- Authorities when required by law, court order or to protect rights, safety and property.
- A buyer or successor if our business is sold, merged or reorganised.
04Client lead data
When we run campaigns for a client, the leads collected belong to that client. We process that lead data on the client's behalf and only to deliver the agreed services. Clients are responsible for having a lawful basis to contact their leads, including any consent needed for calls and text messages.
05Text messages and calls
If you give us your phone number and agree to be contacted, we or our automated systems may call or text you about your enquiry. Message and data rates may apply. Reply STOP to opt out of texts at any time. Consent is not a condition of buying anything.
06How long we keep information
We keep personal information only as long as needed for the purposes above, or as required by law. Business and tax records are generally kept for at least seven years.
07Security
We use reasonable technical and organisational measures to protect your information, including access controls and trusted providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
08Your choices and rights
- You can ask to access, correct or delete your personal information.
- You can opt out of marketing emails by using the unsubscribe link, and out of texts by replying STOP.
- You can control cookies through your browser settings.
- Depending on where you live, such as California, the European Economic Area, the United Kingdom or India, you may have extra rights, including the right to object, restrict processing, data portability and to complain to a regulator.
To make a request, email deltaxtools@gmail.com. We will respond within the time required by law and may need to verify your identity.
09International transfers
We are based in the United States and work with clients in several countries. Your information may be processed in the United States and other countries where our providers operate, with appropriate safeguards where required.
10Children
Our services are for businesses and adults. We do not knowingly collect information from anyone under 18.
11Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
12Contact
Deltax Media LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
deltaxtools@gmail.com